Refund policy

Return and Refund Policy 

At MCK Supply, we are committed to your satisfaction. Please review our return and refund policy below:  

Eligibility for Returns: 
- Returns are accepted within 30 days of purchase.  
- Items must be unused, in their original condition, and include all packaging and accessories.  

Return Process:  
1. Contact our customer service team at "mck-shop@sherlocklock.com" to initiate a return.  
2. Provide your order number and details of the item(s) being returned.  
3. Once approved, ship the item(s) back to the address provided. Return shipping costs are the responsibility of the customer.  

Refunds:
- Refunds will be processed to the original payment method within 5-7 business days of receiving and inspecting the returned item(s).  
- Shipping fees are non-refundable.  

Exchanges:  
- If you received a defective or incorrect item, please contact us within 7 days of delivery to arrange a replacement.  

Non-Returnable Items:  
- Custom-programmed key fobs.  
- Damaged or used items not due to our error.  

For any questions or assistance, please contact us at [email/contact form link]. Thank you for choosing MCK Supply!