Shipping policy

Shipping Policy

Welcome to MCK Supply! We are committed to ensuring your order is delivered efficiently and securely. Please review our shipping policy below.

1. Processing Time

  • Orders are processed within 5 after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Options and Rates

  • We offer a variety of shipping options, including standard, expedited, and express delivery.

  • Shipping rates are calculated based on your location and selected shipping method and will be displayed during checkout.

3. Delivery Time

  • Estimated delivery times depend on your location and chosen shipping method:

    • Standard Shipping: 6-8

    • Expedited Shipping: 3-5

    • Express Shipping: 2-3

  • Please note that delivery times are estimates and may vary due to unforeseen circumstances or carrier delays.

4. International Shipping

  • We ship to select international locations. International shipping rates and delivery times vary by destination and will be displayed at checkout.

  • Customs, duties, and taxes may apply for international orders and are the responsibility of the customer.

5. Order Tracking

  • Once your order has shipped, you will receive a confirmation email with a tracking number.

  • Use the tracking number to monitor your shipment’s progress on the carrier’s website.

6. Lost or Delayed Shipments

  • If your order is delayed or appears to be lost, please contact us at carkeysupply@gmail.com for assistance.

  • While we are not responsible for carrier delays, we will do our best to help resolve the issue.

7. Incorrect Shipping Information

  • Ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

  • If you realize an error in your address, contact us immediately at [Your Email Address] to update it before the order ships.

8. Damaged or Missing Items

  • Inspect your package upon delivery. If items are damaged or missing, contact us within 3 days of receipt with photos and order details.

  • We will work with you to resolve the issue promptly.

9. Contact Information

  • For questions about shipping, please contact us at:

    • Email: mck-shop@sherlocklock.com

    • Phone: 857-767-6797

    • Address: 110 K St Unit 4

Thank you for choosing MCK Supply! We appreciate your business and strive to provide a seamless shipping experience.